Privacy Policy

1. Introduction

Prime Home Automation Ltd ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and postal address when you contact us or request our services.
• Technical Information: IP address, browser type, device information, and cookies.
• Project Information: Details about your property and smart home requirements.

3. How We Use Your Information

We use the collected information for:

• Providing and improving our smart home automation services
• Responding to your inquiries and consultations
• Sending updates about our services (with your consent)
• Improving website functionality and user experience

4. Data Protection

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Your Rights

Under GDPR and UK data protection laws, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request data portability

6. Cookies

Our website uses cookies to enhance user experience and analyze website traffic. You can control cookie settings through your browser preferences.

7. Third-Party Services

We do not sell or rent your personal information to third parties. We may share information with trusted service providers who assist in operating our website and conducting our business, subject to confidentiality agreements.

8. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated "Last updated" date.